Purchasing a new garage door isn’t something we’d recommend doing without proper research.
Since a garage door is responsible for protecting the contents of your home and any connected property, it’s important to make a wise decision. Plus, it’s essential that a garage door is user-friendly to operate while also enhancing kerb appeal.
As leading garage door installers, allow the Kay Garage Doors team to help you make an informed purchase decision. We’re here to do that by answering some of the top questions our customers have about all things garage doors.
Don’t see your question below? No problem! If you are local to us in Central Scotland and have any further questions, please give us a call on 0178 6568 160 for further advice or to arrange a free quotation.
What Types Of Garage Doors Do You Supply?
As part of our supply-only or garage door installation service, we offer various types of garage doors. This includes automated garage doors, roller garage doors, sectional garage doors, up-and-over garage doors and wooden garage doors.
It’s not always easy to know which garage door type will be the best fit for your property and overall needs. If in doubt, our garage door experts are only a call or a click away.
In particular, we recommend thinking about whether you simply want to replace your garage door with a newer version of the same type, or if you’d like to solve an issue you are currently experiencing by switching to a different garage door type.
What Experience Do You Have Or How Long Have You Been Established?
Our garage door technicians have over 35 years of experience in all aspects of garage door installation, repairs and maintenance.
Throughout the time we’ve been in business, we’ve continued to specialise solely in garage doors, meaning we can offer the very best expertise to our customers. We bring our vast experience into each job we’re called to, ensuring our professional standards are always maintained.
Do You Offer Other Services Such As Garage Door Repairs?
Absolutely! Take a look at our other services by browsing our website menu, where you’ll find the likes of garage door maintenance and repairs.
Also, if you’re not sure whether your garage door would benefit from a repair or a replacement, we’d be more than happy to advise you.
Can I Read Some Customer Reviews?
You can find reviews for Kay Garage Doors on Google, our social media pages and Trustpilot.
Before hiring any service, we always recommend reading customer reviews. Thanks to the internet, it is no longer possible for companies with poor customer service to hide. Online reviews make it easy for potential customers to find out what kind of experience previous customers have had with a company.
Many of our customers have been kind enough to leave us reviews about our services and we always appreciate it whenever someone takes the time to recommend us.
Am I Able To Share My Feedback And Review My Experience With Your Service?
Yes, we encourage customers to leave reviews and feedback on their experiences and the quality of our products. Your input helps us improve our services.
Do You Offer Free Consultations And Surveys?
Yes. Please contact us to arrange a free survey of your home or commercial building to work out which garage door offers the best solution for your property.
Unfamiliar with garage door surveys? Surveys are important because this meeting is a chance for the supplier to make an informed recommendation on which garage door you should get installed, based on the space available, the type of garage and your specific requirements.
Can You Provide A Quote With A Breakdown?
Yes. We always provide quotations about the agreed work for you to approve before we go ahead. As standard, this includes a list of work to be done and the applicable costs.
If there is ever anything you’d like further clarification on, we’d be more than happy to run through the details with you.
Are Your Garage Doors Secure Against Thieves?
Yes, our garage doors are designed with security in mind. We offer options with sturdy locking mechanisms and durable materials to help protect your garage from potential break-ins.
Do Your Garage Doors Come With A Warranty?
Yes, we provide warranties on our garage doors. The specific warranty terms may vary depending on the type and brand of the door. Please refer to our brochures for specific details.
Will You Install My Garage Door?
Absolutely! We offer professional installation services for our garage doors. Our experienced technicians will ensure proper installation for optimal functionality and security.
Will You Take Down My Old Garage Door?
Yes, as part of our installation services, we can remove and dispose of your old garage door to make the process more convenient for you.
Are Your Garage Doors Electric?
Yes, we provide options for electric garage doors. These doors can be operated with ease using remote controls, adding convenience to your daily routine.
Do You Supply Replacement Parts for Garage Doors?
We offer replacement parts for garage doors, ensuring that you can maintain and repair your doors as needed. Contact us for specific part availability.
Are Your Garage Doors Weatherproof?
Yes, our garage doors are designed to withstand various weather conditions. They are weatherproof and constructed to protect your garage and its contents from the elements.
I Need More Assistance, Can I Contact You?
Certainly, we are here to help. You can contact our team for any additional information, questions, or assistance you may need regarding our garage doors and services.
Are Your Garage Doors Insulated?
Yes, we offer insulated garage doors that help regulate the temperature in your garage. Insulated doors are beneficial for energy efficiency and climate control.
How Much Headroom Is Needed For The Garage Door To Function?
The required headroom can vary based on the type and design of the garage door. Contact us, and we can help determine the specific headroom needed for your door.
When I Replace My Existing Garage Door, Can I Keep My Old Track?
In some cases, existing tracks can be reused, but it depends on the new door’s compatibility and the condition of the old track. Our technicians can assess this during installation.
How Long Can a Garage Door Installation Take?
The installation time can vary based on the type of garage door and any specific requirements. On average, it can take a few hours to a day. Our team will provide an estimate based on your installation.
Is An Up & Over Garage Door Suitable For All Age Groups In Terms Of Safety?
Up & over garage doors are generally safe, but it’s important to exercise caution, especially with children. Ensure safety features are in place, and educate family members on proper use.
Do You Charge For Somebody To Come To My House To Do A Site Survey?
We offer free quotations on all our commercial and domestic garage door jobs. Whether you know exactly what you are looking for or need our professional expertise, we will come to your address to perform a survey. We will then provide you with a quotation including a breakdown of costs before you go ahead.
Do I Need to Service My Garage Door?
It is highly recommended to perform regular servicing of your garage door to maintain its performance and safety.
Similar to maintaining your car or boiler, not performing regular maintenance of your garage door can allow serious faults to occur which could put users at risk.
By ensuring the components of your garage door are subject to regular inspection, signs of wear, tear and damage can be picked up at the earliest point to prevent further degradation of the door.
Our team can provide routine maintenance and inspections to ensure your garage door is in full working order.
Is It Likely That My Garage Door Will Discolour In The Sun?
Our garage doors are designed to resist sun damage and maintain their appearance. They are often UV-resistant to prevent discolouration.
Do You Repair Garage Doors?
Yes, we offer repair services for garage doors. Whether it’s a minor issue or significant damage, our technicians can address and fix the problem.
If it’s not possible to repair the door owing to the severity of the damage, we can also replace your garage door.
How Much Are Garage Doors?
It’s not possible for us to give a fixed price on what a garage door may cost since there are so many types to choose from. Beyond the garage door type, the scope of the job will also need to be factored in.
However, something we can offer you is a free quotation to determine your needs. Once we’ve visited your property and discussed the type of garage door you are looking for, we’ll then be able to provide you with a more tailored answer.
How Do You Open A Garage Door?
Garage doors can be opened by manually lifting up the door, using a remote control, a wall-mounted switch, smartphone app activation or a keypad entry system. For urgent situations, garage doors also have emergency release cords.
Perhaps the better question we’d ask as garage door installers is how would you like to be able to open your garage door?
If your current system doesn’t work for your needs, talk to us today about upgrading your garage door. From there, we can suggest a range of ways to open your garage door based on the various door types and door opening systems available.
How To Paint A Metal Garage Door
Similar to painting any other kind of door, the key to a great finish is in the preparation, as well as choosing the right products for the job.
If you are going to be painting your garage door, we first recommend you take the opportunity to perform any maintenance or repair work. We can perform any necessary work on your behalf to ensure your garage door is in good working order. Alternatively, if the garage door has had its day then we can also replace your garage door to also save you the need to paint the door.
Before going ahead and painting the door, you should thoroughly clean the door. Any old layers of paint, particularly flakey paint will need to be removed and sanded down.
As for the primer and paint, you should opt for products which specifically state they are for metal garage doors. You will then need to follow the instructions with regards to how many coats are required, and also how long to leave in between coats so that the product has had enough time to dry.
How To Fix Garage Door Cable
Fixing a garage door cable involves a few steps to ensure safety and proper repair. We recommend calling our technicians rather than attempting to repair the door yourself.
The cables are essential for the smooth operation of the door, as they help in lifting and lowering it by balancing its weight with the help of the springs. If a cable is frayed, broken, or has come off its drum, it can be a serious safety hazard.
Garage door cables can break due to normal wear and tear. Although, they can also be subject to rust, mechanical damage, extreme temperatures or improper handling.
As garage door installers, we would first ascertain the nature of the issue so that the correct solution can be applied. Once we’ve identified what the problem is, we would then release the tension in the springs so that we can safely remove and replace the damaged cable. We would then reapply the tension to the springs before carrying out a full test of the door.
Looking For Garage Doors In Scotland?
At Kay Garage Doors, we’ve been supplying, installing and repairing garage doors for over three decades.
We serve all of Central Scotland including Bearsden, Cumbernauld, Dundee, Dunfermline, East Kilbride, Edinburgh, Falkirk, Fife, Glasgow, Kirkcaldy, Lanarkshire, Livingston, Milngavie, Motherwell, Newton, Perth and St Andrews.
If you have any further questions for our garage door technicians or want to book a free quotation please fill out our contact form.
